01Who is responsible
Urdhva Management organises the Expo and is responsible for your personal information. You can reach us through the organiser, Urdhva Management.
02What we collect
- Details you give us: name, email, mobile number, organisation, designation, city, the pass and summits you choose, how you heard about us, and any message you send in an enquiry.
- Billing details for paid passes: GSTIN or PAN, billing name and billing address.
- Payment records: order ID, amount, payment status, payment method and the payment reference from Cashfree. Your card or UPI details are entered on Cashfree’s secure checkout. We never see or store them.
- At the Expo: when your QR is scanned at entry or at sessions, and photos and video taken at the event.
- When you browse: our hosting provider records standard technical information such as your IP address and browser type. This website stores two things in your own browser: a note so the opening animation plays only once per visit, and the registration details you’ve typed, so you don’t lose them if a payment fails or the page reloads. Those details are deleted from your browser once you finish registering or press Clear. We don’t use advertising trackers.
03How we use it
- To process your registration and payment, and issue your e-pass and QR code.
- To send your confirmation and e-pass by email and WhatsApp, and to issue GST invoices as tax law requires.
- To manage entry, seating and security at the venue.
- To answer your enquiries and tell you about changes to the event.
- If you agreed to updates: to send news about the Expo and future editions.
- To understand attendance and improve future editions.
04Your consent
We use your details on the basis of the consent you give when you register or send an enquiry, and where the law requires (for example, keeping tax records). You can withdraw consent at any time by emailing us. Withdrawing consent stops future use, but we may then be unable to provide your pass or keep you updated.
05Who we share it with
We do not sell your personal information. We share it only with the people who help us run the Expo, and only for that purpose:
- Cashfree Payments, to take your payment.
- Our event-management, email and WhatsApp providers, to send your confirmation, e-pass and updates.
- Our website host, to run this website.
- The venue and security staff, where needed for entry and safety.
- Government authorities, where the law requires it.
Exhibitors and sponsors receive your details only if you choose to share them, for example by exchanging contact details at their booth.
06Services this website loads
This website loads fonts from Google Fonts and code libraries from public CDNs (jsDelivr and cdnjs), and opens Cashfree’s checkout when you pay. These services receive your IP address when they load. Their own privacy policies apply.
07How long we keep it
We keep registration records for as long as we need them for this Expo and to invite you to future editions, unless you ask us to delete them. Invoices and payment records are kept for as long as tax law requires.
08Keeping it safe
We use reasonable technical and organisational measures to protect your information, and we limit access to the people who need it. No system is perfectly secure. If we become aware of a breach that affects you, we will tell you and the authorities as the law requires.
09Your rights
You can ask to see the personal information we hold about you, correct it, have it deleted, or withdraw your consent. You can also raise a complaint. Write to us through the organiser, Urdhva Management and we will respond within a reasonable time. If you are not satisfied, you may complain to the Data Protection Board of India.
10Children
The Expo is a professional event, intended for people aged 18 and over. We don’t knowingly collect information from children.
11Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Urdhva Management